Rates, Regulations and Services

View the Town of Lunenburg pdf Electric Utility Approved Regulations (3.63 MB) and Lunenburg Electric Utility Rates 2024 effective January 1, 2024.

Electricity consumption is billed at the end of each month. Payment is due no later than the 15th of the following month. Unpaid accounts are subject to overdue interest charges and possible disconnection as described in the Regulations.  Payments can be made by pdf pre-authorized payment (85 KB) , cash, debit, cheque, post-dated cheque, telephone/internet banking or payment at most Canadian banks. The Town does not accept credit card payments.  pdf Town of Lunenburg Payment Options (112 KB) .

Existing customers seeking to (dis)connect an electric service should contact the Town’s Finance Office at 634-4410 ext. 241. Charges that may apply to these service changes are set out in the above-noted Electric Utility Regulations.

The Electric Utility in association with NSPI also issues wiring permits for and inspects all residential and commercial electrical work in the Town of Lunenburg and surrounding service district.  Effective June 18, 2018 please contact NSPI Wiring Permit Contact Centre at 1-800-464-1520 or 902-464-1520, 7:00 a.m. - 6:00 p.m. Monday through Friday for more information about Wiring Permits.

Service Arrangement with Nova Scotia Power (NSPI)

On June 1, 2018, the Town of Lunenburg entered into a service agreement with NSPI for maintenance of the Town’s Electric Utility infrastructure.  The Town will continue to own its Electric Utility and infrastructure, and customers will have continuity in service.  All on-site work will be carried out by NSPI personnel.  Customers will receive their regular electricity bills as they always have. Any service requirements such as connection or disconnection, or calling to report outages will continue to be accessed by calling the Lunenburg Town Office (902) 634-4410, ext 227, or our after-hours dispatcher at (902) 527-0150.